Most helpful review
New Reviewer
76 Gas Station - Billing issue
76 Gas Station - Billing issue
76 Gas Station - Billing issue
I use the 76 app to pump gas and save money however at 2417 N San Fernando Blvd, Burbank, CA 91504 I have been overcharged. I have a billing issue for two separate charges that I have not done or confirm. I have only used this gas station to pump gas once this month...
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ID
#3410785 Review #3410785 is a subjective opinion of poster.
Location
Burbank, California
Pros
  • Accessible from the freeway
Cons
  • Customer service
  • Price gouging unethical business practices
  • Honesty issue
Loss
$13
Preferred solution
I would like to understand what are these charges from and why I got charged because I lost a total of $13.28.
New Reviewer

Late fee

It my first time this happened to me I had been infected of COVID I no had a head to pay my 76 gas bill. I have perfect credit record of payment Please give me a mistake Thanks.

User's recommendation: Pay. All credit card no matter what happened.

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ID
#3667756 Review #3667756 is a subjective opinion of poster.
Location
Redondo Beach, California
Pros
  • Customer service
Cons
  • Manipulate
Loss
$29
Preferred solution
Full refund

Verbally assaulted by customer service rep in the store because I told him the pump wasn't working. Told me it wasn't his fault and that he didn't have to take this You would think I was yelling and t

This man picked the fight the moment I walked in the door I don't know if he needed a smoke or was overtired or on drugs but he was completely unprofessional and rude to me. I had to leave and get gas elsewhere. All I needed was help because my credit card wasn't being read by the machine at the pump. He should be fired and that is what I am after It is Thursday afternoon a little before 5:00 on May 26th so you can figure out who was working then a thin man and baggy jeans older t-shirt on kind of sloppy looking. I'd appreciate a reply Karen. Swanson@***.com
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ID
#3613028 Review #3613028 is a subjective opinion of poster.
Location
San Jose, California
I filled up my car with fuel and I went back in and purchased some snacks while I was in there I had to use the restroom very badly I am an older woman with Crohns disease and I have my card I asked the people at the counter to please open the restroom she said that...
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3 comments
#2180108

You may be an older woman but you act lie a child. You need to know that NO is NOT the same as RUDE.

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ID
#3557669 Review #3557669 is a subjective opinion of poster.
Location
Carlsbad, California
New Reviewer
My son that works for 76 was verbally assaulted by a customer who was getting gas behind me, when I heard was going on I told him he can't talk to people like that he assaulted me by shoving me to the ground causing me to go to the hospital, then tasha banned me from...
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ID
#3502177 Review #3502177 is a subjective opinion of poster.
Location
Clackamas, Oregon
Pros
  • Nicer people to work there
Cons
  • No response to issue
  • Are racist
  • Customer service
Preferred solution
Let the company propose a solution
New Reviewer

Customer service

Wanted to use my kickback card on a purchase n the man attended told me that I cant use the card because I had already been there, my first time at this station. His name was sharice or something like that. Please contact me on this matter. ASAP or I will go to your corporate office.
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ID
#3476248 Review #3476248 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Nicer people to work there
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

My money was taken

My money got stuck in the bill check machine ($100) and the cashier told me to come back. I was so mad I left my lotto tickets too. 4 weeks have gone by.and nothing, just one email.

User's recommendation: Don’t go there.

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ID
#3457395 Review #3457395 is a subjective opinion of poster.
Location
Whittier, California
Pros
  • Close by
Cons
  • Discrimination
  • Under the influence employee non-stop
  • Girls always with bad attitude and sleepy
Loss
$140
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Okay maybe my review goes overboard

You guys owe me money. Dont make me rob you of your franchise legality *** Im sick of stupid people like you who see Hispanics as nothing. Ill show you idiots

User's recommendation: Let this stupid company go bankrupt.

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ID
#3457390 Review #3457390 is a subjective opinion of poster.
Location
Whittier, California
Pros
  • Cleaner facilities
Cons
  • Girls always with bad attitude and sleepy
  • Thiefs
  • Obnoxious employee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

One of your locations, 1050, plum st se Olympia WA has a bunch of racist employees and they treated me disrespectfully for months i will no longer tolerate this
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ID
#3443143 Review #3443143 is a subjective opinion of poster.
Location
Olympia, Washington
Pros
  • Close by
Cons
  • Discrimination racial profile
  • Obnoxious employee
  • Whites only
Preferred solution
Apology

I'm tired of the sign reading one gas price and the gas pumps charging 10 to 20 cents more

The gas stations in Freeport Texas is charging .10 to .20 cents more on the gas pump than what the sign reads. I don't think that that is legal even if it is it is not right to cheat the customer.

User's recommendation: Shop somewhere.

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ID
#3395274 Review #3395274 is a subjective opinion of poster.
Location
Houston, Texas
Cons
  • Terrible terrible man

Because

I phoned a couple of 76 stations in Sierra Vista az for the price of diesel fuel because the prices have fluctuated wildly lately. I was told company policy prohibits giving out price information over the phone. Yes, I'm pissed. Your company sucks if travelers are not afforded the chance to secure best prices. Needless to say, I will never spend a dime on your products intentionally.Avoid this company at all costs. They are rude, condensending, and snide.

User's recommendation: do no business with this company. They are too rich to bother with customer questions.

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ID
#3380446 Review #3380446 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

76 in cave junction has poor customer services and the the store in dirty and nasty

Since the last manager leftthere. Its been a mess. Horrible customer service drug addict are working treating customer poorly the store is dirty bathrooms are not clean I walked into the store and greeted the worker it was two of them didnt say a word back to me then when I got ready to pay for my things the attitude of the person ringing me up he through his pencil and paper down and was yelling what I wanted this store needs all new workers and better leadership

User's recommendation: Better employeese.

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ID
#3373808 Review #3373808 is a subjective opinion of poster.
Location
Eagle Point, Oregon
Preferred solution
Let the company propose a solution
New Reviewer

Stole money

I got my pouches witch were $4.89 . He didn't get me my receipt . And when it let me know how much was spent I was pissed . He charged me way over $7.23 when I went back to get my money he sat there and try to fiddle with some receipts and acted like he had no idea what I was talking about.im f#$kin pissed. This place is straight BS andran by a bunch of low life tweakers . You can't trust not one of them
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ID
#3356774 Review #3356774 is a subjective opinion of poster.
Location
Eugene, Oregon
Cons
  • Under the influence employee non-stop
Loss
$7
Preferred solution
The guy needs to be fired immediately he's not just doing it this one time he's doing it all the time

To by food

On Feb 6 I went to the food mart no 76 around 6.00 on Sunday afternoon asking if they have sandwich he said no and just run across the street from where I was I said no but since I am here I will find something else this lady said to me are you going to try to steal I replied no I have enough money to purchase anything in this store I got ready to buy a bag of Doritos chips and I asked her how much she said 2.00 I was racial profile I have photos of my interactions I will like to file a claim against the 76 food Mart 780* ***st. In Jacksonville Florida
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ID
#3321123 Review #3321123 is a subjective opinion of poster.
Location
Jacksonville, Florida
Cons
  • Discrimination
  • Discrimination racial profile
  • Price gouging unethical business practices
Preferred solution
Get both of them fried
New Reviewer
I have a prepaid card that gets loaded when I donate plasma. I had just finish donating so I could pay a friend back and get gas so I stopped in the 76 in federal way WA. My card had $55 on it. I pulled $40 from the ATm and gave it to my friend that I owed money to....
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1 comment
#2125123

Update: I cooked down some and no I am not going to break any windows however I still have not got my money back and it's been three days now. I starting to think that they lagit stole my money. I'm going to take legal action so if anyone else has had this happen from these guys please let me know so we can put a stop to these theafs

ID
#3284765 Review #3284765 is a subjective opinion of poster.
Location
Federal Way, Washington
Loss
$11
Preferred solution
Full refund
New Reviewer

Reinstate credit card

I would like to have my 76 gas card reinstated. My card was always in good standing, never had a late payments and my card was closed for no reason with a zero balance and therefore I would like my card reinstated

User's recommendation: Customers who have their cards taken away from them I would recommend that they do not use any 76 gas station.

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ID
#3259772 Review #3259772 is a subjective opinion of poster.
Location
Fullerton, California
Pros
  • Customer service
  • Nicer people to work there
Cons
  • Discrimination
Preferred solution
I would like my 76 gas card reinstated

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