76 Gas Station
Reviews and Complaints
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Verified Reviewer | Whittier, CaliforniaOkay maybe my review goes overboard
- Cleaner facilities
- Girls always with bad attitude and sleepy
- No response to issue
- Obnoxious employee
User's recommendation: Let this stupid company go bankrupt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Jose, CaliforniaUnethical business practices
- Price gouging unethical business practices
Preferred solution: Price reduction
User's recommendation: Don't recomend
Customer service
- Nicer people to work there
Preferred solution: Let the company propose a solution
I'm tired of the sign reading one gas price and the gas pumps charging 10 to 20 cents more
- Terrible terrible man
User's recommendation: Shop somewhere
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerComplain
Today 10/2/21 6:11am I walk in this 76 gas station at 617 E 17th st Santa Ana
The cashier guy name Manny was really rude I asked to put gas on pump #2 like its says on my receive I dont know how he put it on pump #12 I went back to the store and asked him nicely to change it to my pump he said Im not going to do it because you came twice already it was my first time going back to the store I said your confusing me and he said no Im not asked him
again put my money on the correct pump and he said no .I I had to call the cops on him because he want listening , he also said to me you dont speak
English I felt offended but I thought to myself this guy probably does it to most Hispanic people and takes advantage of them thats when I decided to call the cops on him if this review gets to owner of this gas station having employees like him
You wont get any customers nobody should be treated like this .
Preferred solution: Let the company propose a solution
76 in cave junction has poor customer services and the the store in dirty and nasty
Preferred solution: Let the company propose a solution
User's recommendation: Better employeese
Poor service
Preferred solution: Full refund
User's recommendation: To 76; please check services offered at your station to make sure they are working properly
Charge on my personal credit card
I have a prepaid card that gets loaded when I donate plasma. I had just finish donating so I could pay a friend back and get gas so I stopped in the 76 in federal way WA.
My card had $55 on it. I pulled $40 from the ATm and gave it to my friend that I owed money to. When I went to use the card to get $12 in gas it was declined. I figured it was due to atm fee so I had him run it for $10 that was also declined.
I called the card services number because I know I had $10 on the card but they told me my balance was zero dallors. There was a charge of 10.68 at the 76 I was at moments before. Basically they stole my money and when I said something to them and asked why I was charged and not giving the gas an older lady came out from the office with a billy club and told me that it would be on there within a half hour and it was because there wasn't 12 on it from the first attempt. It's been 3 hours now and my card is still at zero dollars but says there is a pending perches of 10.68 from the 76...
I need that money now they had no right to take it and hold it.
I swar if i don't see that money I'm going to loss my *** and break every window in that store andi mean it. I've had it with you corporate *** stealing from us and this is the last *** straw
Preferred solution: Full refund
Stole money
- Under the influence employee non-stop
Preferred solution: The guy needs to be fired immediately he's not just doing it this one time he's doing it all the time
Because
User's recommendation: do no business with this company. They are too rich to bother with customer questions
To by food
- Discrimination
- Price gouging unethical business practices
- Discrimination racial profile
Preferred solution: Get both of them fried
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerAssaulted by cashier
prThis particular 27627 baseline st highland ca 92346 gas station is located down the mountain so I use this gas station only because it is necessary the worker by the name of Brian id#3 is always very rude very aggressive has stolen my change and I have to ask him to please give me my change and reciept. I have set extra money on the counter and let him know I have the additional EXACT change and he has taken ALL OF my without my request or permission.
I am very polite very reasonable I'm very approachable I work with the mentally disabled as an administrator I also work with the elderly and I am a behavioral specialist I volunteer as medical assistant for COVID patients and I know how to deal with rude and aggressive and unwarranted behaviors but each time I come into this particular store I greet Brian and say hello and I am very polite each time and Mr Brian is very cold aggressive and mean and most times arrogant when speaking with me I try as a behavior specialist to start each day as a new day and I put forth my effort because maybe Brian was having a bad day so I try to go above and beyond to make sure that I am not giving off the wrong impression and not being aggressive or inconsiderate because I know how it is to work in customer service now today is not the first time that I had to speak to Mr Brian about being rude I noticed but he spoke to someone else that was of a different race but not me and I smiled I said hello I said thank you but nothing from Mr. Brian. Working in a healthcare profession put my life on the line in a pandemic everyday. And I am blessed by God to survive.
Others have not been that fortunate. I understand people can be upset and angry but Mr Brian for no reason at all decided to pull my arm into the cash drawer where I was being served on the outside of the building as a woman at 5 30 am. now I know that Mr Brian can be very mean so I understood that that's why he kept me on the outside. But while I was picking up my change out of the drawer he opened the drawer from his side and snatched my arm in and quite frankly that is assault this man literally injured me and I work in a healthcare facility and I am unable to completely do my job as an essential worker because he's having another bad day I always try to be polite to this man but enough is enough there is so much racism and death going around for this man to wear a chip on his shoulder all because the color of my skin and threatens to call the police and all I want was his name to report to his supervisor.
I am adopted by a white mother and I live in crestline prominently white neighborhood and I am racially profiled on a everyday basis and it has taken me 18 years for these people to accept me and I still experience racism at least twice a week on a on average I explained to Mr Brian that he's always rude always disrespectful always racist when it comes to me coming into the store and I let him know that he injured me in the drawer and he told me why do you still come here then I can't see your arm in there. I video recorded and you can clearly see each side if you cannot see the cashier drawer from outside window to inside window. If 76 gas stations need new equipment and I need to sue so you guys can get new equipment in my area of convience. I live in crestline I go to a highland California 76 gas station just because it is on the way to work where I work with mentally disabled elderly sickly so I can be discriminated against he literally told me why do I come here if I feel he's racist because I'm paying my money and I expected to be treated like I'm paying my money for a service and I would like to not be assaulted for some pennies he threw all over inside the drawer.
I can accept him being rude I can accept him being disrespectful I can accept him being racist even at that because racism does not tread lightly here in America but I at least would like to be treated respectfully and not assaulted buy a worker he did not care about my injuries I did not even get a apology how can we live in a world where I can't even go to the gas station and not fear from my life in my well-being I can't even be respected just because I am a black woman I am an educated black woman I have gone to college I am a coach I work with the elderly mentally disabled I love to help people so I know a thing about customer service I am going to give them everything I got whether I am flipping burgers or pumping gas or saving a life either or someone is spending their money and someone needs to be taken care of and taken seriously so if this is the image that you have at 76 gas station is let me know. Things like this story goes viral with blm NAACP world star news radio. But it's EVERYDAY for some *** PEOPLE. I have a white mother.
76 gas please all I'm asking if you can please just train people screen them see if they're racist see if they're going to be rude who cares if they're racist. But at work you cannot discriminated against a kind creed or culture. He did all 3. PLEASE just make them give proper service there has got to be some kind of handbook and he's saying I'm threatening him by asking him his name I had to ask him for a receipt when I paid cash I asked him for receipts because he has stolen my change he has tried to take my money off the counter so it only convenience I go to this gas station because it is on the way I have face racism in crestline and now I come to San Bernardino borderlands in highland.
Again I am college educated I am polite I have to be I turn the other cheek every single day it is a part of my job I know how to start over immediately as soon as I get that glimmer and that glimpse of Hope and happiness inside of a person so how there I be disrespected just because the color of my skin and get Dear Mr Brian his service for his effort were very poor but he needs to be trained because he's disrespectful and racist.if he's not retrained he needs to be fired and I will post this video in this encounter with this man how horrible it is for me everyday even if I came in there and I did a documentary and I did a test run and a trial and I was nice and sweet and polite every single day this man will disrespect me whether it's long hair blonde hair braids if I come in quiet meek and polite if I'm just Stern and quiet I will still be disrespected rude and abusive. I need action now so someone can please contact me immediately.
I am now hindered from doing my job because Brian does not like polite black women...#please protect our black women... Someone help.
Preferred solution: Public apology and retraining for racial insensitivity gender abuse I need his name to press charges or her must be fired or relocate. I don't feel safe with those kinds of people around. I will reach out for further assistance if I don't see action.
Reinstate credit card
- Nicer people to work there
- Customer service
- Discrimination
Preferred solution: I would like my 76 gas card reinstated
User's recommendation: Customers who have their cards taken away from them I would recommend that they do not use any 76 gas station
Mixed communications
User's recommendation: pay at pump and go avoid going inside
Contaminated Gas caused car to stalled
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Update: I cooked down some and no I am not going to break any windows however I still have not got my money back and it's been three days now. I starting to think that they lagit stole my money. I'm going to take legal action so if anyone else has had this happen from these guys please let me know so we can put a stop to these theafs